3 Quick & Easy Steps to Purchase Highlight Video
- Collect your game film (or other raw footage if it’s a Special Project) in order to determine the Highlight Video Package, you will need to purchase.
- Go to our Sports Highlight Video Editing & Services page and select your Highlight Video Package and/or Extra Footage Unit(s) and any additional Extra Products & Services by adding them to your Shopping Cart. When you have completed your selection(s), proceed to our secure Checkout and finalize your purchase.
- Choose how you will send us your footage: Preferably, send us your footage over the Internet to our My Cloud server, or you can send it via File Transfer Protocol (FTP). Both methods requires a high-speed Internet connection. The FTP method also requires client software application (available for free). Of course you, can also send us your video footage through the mail. See further details on sending your footage to us on our Shipping & Video Format Instructions Page.
Sending your footage over the Internet saves on postage and handling time. And if all this sounds complicated— don’t worry. We have easy to follow step-by-step guides that have worked well for all our customers. If for any reason you encounter difficulties, we can help guide you through the process over the phone. For more details on sending your footage to us, click the following link How to Send Your Film to Awe Video LLC.
Important: Be sure to fill out the Client Information Form when placing your order. This form is used to accurately identify the athlete on film and to complete his or her Video Marquee and Disc Labels. Also, the information you provide helps us to promote the athlete more effectively. After you are finished entering your data, please make sure to click the “Submit” button.
Notice: Due to the time-intensive nature of our business, Awe Video LLC will not begin any project until payment in full is confirmed. We are limited to the maximum number of projects we can undertake at a given time and still complete each project within our policy time frames. Therefore, if you purchase a Highlight Video Package, Special Project and/or service and we know—before we begin the project—that we are unable to fulfill your order within our promised deadline, we will immediately notify you. During our notification, we will tell you the number of days over our policy deadline that we can reasonably expect to complete your project. If the delay is unacceptable to you—we will refund your money the same day.
Please understand, though we will return you payment the same day, it may take up to several business days for your bank and/or credit card issuer to post your refund to your account.